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Head of QA - Guildford, FinTech, Mat Cover FTC


Posted on Dec 15, 2021 by Xceptor

Guildford, Surrey, United Kingdom
Immediate Start
Annual Salary

Head of Platform QA (FTC)


Xceptor delivers no-code automation software across the enterprise. We make data ingestion, data transformation, and process digitisation easy. Automation. Simply. Globally


Our Clients: We pride ourselves on our straightforward and honest approach from a project and commercial perspective. As banking, financial services, and insurance specialists, our proven deployments enable us to grow strong, global relationships, and build an impressive client list of industry leaders.

Our Partners: Our ability to deliver great automation solutions is validated through our existing utility, consultancy, and technology partnerships, with the likes of EY, DTCC, Cognizant, and Finastra.

Our Platform: Our no-code automation platform for end-to-end and complex processes enables clients to leverage the right technology, at the right time, to drive the right outcomes. A single, common platform delivers client solutions, packaged solutions, and industry utilities, giving everyone access to the same technology, no matter the size, or the scale, of the challenge.

Our Values: Ambition is in our DNA and we embrace the opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference to our clients' ambitions. We are Xceptor.


The Platform QA Lead has a strong passion for software engineering processes and practises, applied to a quality assurance role. The role requires strategic leadership and quality expertise that can be applied across the entire Xceptor platform portfolio, and the individual is ultimately responsible for the overall platform portfolio quality. The individual must have a proven track record of instilling a QA mindset across highly collaborative Agile teams.

At Xceptor, our QA Engineers are our champions of quality and provide the QA voice amongst our teams. We value pragmatism and curiosity. Feedback loops are encouraged, and knowledge sharing is key in driving quality across the engineering group.


  • Overall quality and reliability of platform and supporting assets
  • Ensure processes and technology in place to enable platform teams to improve quality and reliability of software
  • Establish governance processes for collaborating with other teams across business
  • Establish strategies and plans with the wider platform teams to systematically improve the quality of our software and prevent any issues that do make it to live code from happening again.
  • Define, uphold, measure and report on the quality & reliability of our platform across the business and driving continuous improvement.
  • Work closely with stakeholders to ensure that each new product release continues to improve the quality and reliability of our software
  • Build and maintain a broad network of contacts across the business to understand the impact our software has to our customers and to the business
  • Work with our SAAS team to understand and future plan for handling quality in a SAAS world
  • Work closely with the SAAS team to understand quality issues arising from our SAAS customers
    • Defects
    • Feature metrics and behavioural data
  • Line manage the quality consultants, setting goals and objectives to drive towards quality improvement of our platform and best practices in our teams
  • Conduct regular one to one sessions with quality consultants and nurture their career paths and training requirements
  • Ensure we future plan for quality resourcing needs, review candidate CVs and conduct interviews


  • Experience gained within a leadership Software Quality Assurance role with a level of test automation experience
  • Experience providing direction, advocating, and coaching teams about QA best practices
  • Demonstratable experience introducing QA mindset across agile teams
  • Experience working in an agile environment
  • Strong academic background, a degree in a STEM subject discipline would be beneficial
  • Strong analytical and problem-solving skills
  • Vocal communicator, who can respectably challenge the status-quo
  • Strong technical skill set with desirable knowledge of C#, SQL and XML

In return we will offer exposure to global, blue chip clients and an unparalleled experience of best practice. This is a fast-paced, dynamic, and highly collaborative environment where there are significant opportunities for growth and development.

Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.

Reference: 1431891430

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