This Job Vacancy has Expired!

Support Engineer

CV-Library

Posted on Dec 6, 2021 by CV-Library

Rochester, Kent, United Kingdom
IT
Immediate Start
£20k - £25k Annual
Full-Time
Support Engineer
Rochester
Circa £25k
VR/03069R
Our client is a Managed Services Provider based in Rochester. Due to growth, they are now looking for an experienced Support Engineer to join their team. The Support Engineer will primarily be responsible for 1st / 2nd-Line technical support for their clients and will be expected to visit client premises to provide on-site support when required. Long term there are opportunities to progress into a 3rd-line role.
Benefits
Other Benefits aside from job satisfaction, excellent career prospects and a competitive salary; if you join the team, you’ll be able to enjoy the following perks:
· Free lunch every day
· Social events (should you wish to be sociable)
· Pension
· LinkedIn Learning subscription
· Pizza Fridays (subject to COVID conditions)
· Perkbox subscription
· Support to achieve Microsoft and other professional technical qualifications
· Free parking
Experience
· Good understanding of Microsoft Windows 10, 8.1, 7, XP, Server 2008 R2, Server 2012/2016/2019
· Experience in Windows Server 2016/2019 Administration and Setup
· Working knowledge of web applications, networks, protocols and email (SMTP, POP3, Exchange)
· Experience with Microsoft Exchange management on 2013/2016/2019
· Good understanding of TCP/IP Networking and experience with DHCP, DNS, VPN
· Firewalls and Switches, Routers
· Experience with Microsoft Active Directory
· Troubleshooting printers and copiers
Soft Skills of the Technical Support Engineer
· Experience dealing with technical end-users in a support role
· Excellent communication and negotiation skills
· Strong interpersonal communication skills
· Confident customer-facing
· Willing to work within a team and as an individual
· Good technical and diagnosis aptitude is essential
Desirable Skills of the Technical Support Engineer:
· Good understanding of all handheld peripherals
· MAC OSX OS desirable
· Microsoft MCP/MCTS/MCSE qualifications preferable

Reference: 214990440

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