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Customer Service Advisor

CV-Library

Posted on Dec 1, 2021 by CV-Library

Basingstoke, Hampshire, United Kingdom
Customer Service
Immediate Start
Annual Salary
Full-Time
Customer Service Representative
Basingstoke
Excellent basic plus bonus

We are working with a leading client in Basingstoke to recruit a Customer Service Representative.

As Customer Service Representative, you will provide a “Gold Standard” level of customer service to the field sales function and customers from start to finish.

You will become an expert in your specific field in order to be able to help deliver to the customer.

Key duties of the Customer Service Representative;
Primary liaison between Customers, Sales and Service
Maintain good sales and customer relations through effective handling of customer complaints and queries.
Checking prices and contracts are up to date by liaising with the contracts and pricing teams
Dealing with and responding to a high number of emails in a timely manner
Assisting with ad-hoc tasks as required
Working to KPI’s

Essential skills of the Customer Service Representative;
Previous experience in a customer service role
High level of accuracy and attention to detail
Excellent problem solving skills
Strong interpersonal skills
Professional telephone manner
Excellent IT skills
Previous experience of SAP (desirable)
Customer focused

Benefits;
Competitive salary plus bonus
25 days holiday (including Christmas shutdown)
Free onsite parking
Pension
Life assurance
Apply now for this fantastic Customer Service Representative opportunity.
1-1 Recruitment is one of the leading recruitment agencies for jobs in Hampshire for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we`re receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime, please keep an eye on (url removed) for any other potential vacancies

Reference: 215296032

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