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Customer Service Advisor

CV-Library

Posted on Nov 30, 2021 by CV-Library

West Yorkshire, United Kingdom
Customer Service
Immediate Start
Annual Salary
Contract/Project
Are you not enjoying home working and wanting to return to the office? Love working as part of the team to ensure customer satisfaction? If the answer is YES - keep reading, you are looking at the right job posting!

I am looking for a number of Customer Service Advisors to join a well established distribution business based in Castleford (WF10) The role is fully office based , offers a competitive hourly rate of £9.30 and free on site parking!

Just a friendly telephone manner and a willingness to learn will do!

In your new role, you will be supporting customers with their recent purchases. Maybe they require assistance with their online order or perhaps the item in question is just not quiet right- whatever it is, you'll have the solution or an answer to assist them and make them feel special!

Hours - Monday to Friday between 9am-5pm.

This role offers a permanent contract after 12 weeks probation, but for the first 12 week Search will look after you and make sure you get paid on a weekly basis to boost your income quickly!

What's in it for you?

Competitive salary
Permanent contract after 12 weeks
Free onsite parking
Staff discounts
Onsite kitchen facilities
Genuine career prospects - ability to apply for internal vacancies in other departmentsDaily basis tasks?

Taking incoming calls from existing customers
Resolving customer queries
Processing payments
Directing calls to relevant department
Liaising with other departments to arrange or reschedule deliveries
Taking ownership of customer accounts
Supporting management when requiredWhat am I looking for?

Great customer service skills
Calm , friendly approach
Patience
Passion for providing excellent service
Eagerness to progress
Positive 'can do' attitudeMade it this far and still like what you see? If so, hit the 'apply now' button or call Patryk Spalek on (phone number removed) this role will start ASAP!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Reference: 215279915

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