This Job Vacancy has Expired!

Customer Service Advisor

CV-Library

Posted on Nov 30, 2021 by CV-Library

Kings Hill, Kent, United Kingdom
Customer Service
Immediate Start
£21k - £21k Annual
Full-Time
Customer Service Advisor
£21,000
Kings Hill
Monday to Friday 9am-5pm and 8am-4pm (alternating shifts) 1 hour lunch break (35 hour week)
25 days annual leave plus 8 bank holidays
Immediate interviews
January start date

Our client is a market leader in their field and is looking for a Customer Service Advisor to join their close-knit team. You will be the first point of contact within a very busy, phone-based office environment (the vast majority of which are inbound calls, any outbound calls will tend to be order update calls).

Duties for this Customer Service Advisor will include but not be limited to:

Answering general sales calls and queries regarding client orders or deliveries
Accurately processing customer orders
Building relationships with external and internal sales team
Dealing with invoice queries and discrepancies
Liaising with Hauliers and the Warehouse & Distribution Manager to ensure prompt deliveries
Building and maintaining good working relationships with clients
Updating clients with delivery confirmation calls
Updating the internal CRM accordingly
Carrying out any administration duties as required
Occasionally visiting clients or attending internal client meetingsKnowledge, skills and experience required for this Customer Service Advisor role:

A good professional communicator
Customer Service and Data Input Experience
A good standard of secondary education
Working knowledge of Microsoft Word, Excel & Outlook
Attention to detail and accuracyWe have interviews taking place now - please apply for immediate consideration!

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.

All applications considered, apply or call Sian on (phone number removed) option 2

Reference: 215279280

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