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Infrastructure Analyst

CV-Library

Posted on Nov 29, 2021 by CV-Library

Greater London, United Kingdom
IT
Immediate Start
£40k - £45k Annual
Full-Time
One of the World's leading institution of Art, Design & Performance is looking for their next Infrastructure Analyst! You would be responsible for managing all aspects of the IT infrastructure and future planning upgrades of systems to comply with CE+. Daily activities would include maintenance, administration, future enhancement and development of the infrastructure estate.

You will work closely with the service desk, 2nd line and application support teams to provide second and third-line operational support and to insure efficient resolution of IT infrastructure-related incidents and service requests. Undertake knowledge management activities (identifying, controlling and storing any pertinent information, and maintaining knowledge items to ensure that they are current, relevant and valid), ensure that all activities are performed at a consistently high standard with minimal risk to the V&A, ensure that opportunities to improve services and processes are identified and actioned and carry out ad hoc duties as requested by appropriate managers within your department. Work with the Change Managers to review and impact new business requirements, contribute to technical aspects of key change documentation such as business requirements, change impact assessments, change implementation plans, change tickets, change roll-out plans etc., implement, test and monitor required IT infrastructure changes in line with change implementation plans, and ensure IT infrastructure changes meet the agreed service acceptance criteria.

Ideally working 3 days p/w from their office in London and 2 days p/w from home.

REQUIREMENTS:

* Experience managing a Windows & VMware infrastructure

* Experience with CITRIX, SCCM & Azure

* ITIL v3/v4 foundation qualified.

If you are ready for your next career step with this prestigious institution please contact me now

Reference: 215276084

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