This Job Vacancy has Expired!

Account Manager

CV-Library

Posted on Nov 29, 2021 by CV-Library

Greater Manchester, United Kingdom
Customer Service
Immediate Start
£25k - £27k Annual
Full-Time
Job Title:

Account Manager (Client Services)

Salary:

£25,000 - £27,000

Location:

Heaton Mersey (Stockport)

Type:

Permanent

Do you have experience of working within a customer service orientated environment? Are you looking for a role which will allow you to build and maintain strong relationships with your very own clients? Cordant people are currently recruiting for an account manager within the client services sector and this could be the perfect opportunity for you!

The Role:

Understand clients’ business to predict their needs and provide appropriate solutions
Managing a portfolio of clients
Providing an excellent and professional service to clients
Processing orders from start to finish
Develop Service improvement plans in response to Client satisfaction review products and concepts, updating product catalogue, ideas for e-shots
Liaising with purchasing to ensure deadlines are met
Raising and following up on quotations
Managing stock levels, liaising with warehouse team.
Be able to use Microsoft excel to update spreadsheets
Processing overseas orders
Develop, maintain and broaden partnerships with the Clients
Become the clients’ trusted advisor
Act as the clients’ key service contact and escalation point supporting their business
Regular contact with senior-level executives
Manages ongoing contract relationships and service delivery to clients for one or more health Clubs accounts
The Person:

Excellent interpersonal skills with the ability to use sound judgement to prioritise and act with sense of exceptional client service and interpersonal skills
Strong attention to detail and organisational skills
Being able to organise and prioritise your time
Negotiation skills which can allow you to provide strong alternatives to the client
Demonstrated experience providing technical solutions to clients
Ability to work as part of a team but also able to work individually when required to do so
Please note that Cordant People are an equal opportunities employer

Reference: 215273066

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