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Account Manager

CV-Library

Posted on Nov 29, 2021 by CV-Library

Lutterworth, Leicestershire, United Kingdom
Customer Service
Immediate Start
£22k - £30k Annual
Full-Time
Job Title: Account Manager

Permanent Full-Time Position (8.45am-5.15pm Monday-Friday)

Location: Lutterworth, Leicestershire

Salary: £22-£30K per annum

Our client is a leading global refrigeration specialist. Their head office is in Lutterworth and they have their own manufacturing facility located in China.

In this varied role you will be responsible for handling all aspects of customer service and spare parts administration as well as providing support to the sales team.

The role includes the following:

- Managing service requests from customers, providing technical support and diagnostics over the phone, arranging spare parts and allocating warranty service calls to our third party service provider when required.

- Product Compliance, assisting our Technical Manager in collating and updating product technical files.

- Ordering and management of the UK spare parts stock and distribution both in-house and also via our spare parts partner.

- Provide support to the sales team by answering sales calls, processing orders, invoicing etc

Reference: 215271716

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