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IT Support technician

EXCIS COMPLIANCE LTD

Posted on Nov 26, 2021 by EXCIS COMPLIANCE LTD

Hamburg, Germany
IT
1 Dec 2021
€40k - €45k Annual
Full-Time

Job Description

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the client's location or connecting via remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training on computer operation and management.
  • Completing job reports and ordering supplies.

Requirements

    • Bachelor's degree in Computer Science or Information Technology.
    • Proven work experience as Desktop Support Engineer or Support Technician.
    • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
    • Knowledge of popular operating systems, software applications, and remote connection systems.
    • Ability to solve complex hardware and software issues.
    • Ability to travel and work after hours when necessary.
    • Excellent interpersonal skills.
    • Good written and verbal communication skills.

    Reference: 1411473676

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