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Service Now Architect

Experis AG

Posted on Nov 24, 2021 by Experis AG

Zürich, Switzerland
Accountancy
Immediate Start
Annual Salary
Contract/Project

Service Now Architect

Experis is the global leader in professional resourcing and project-based workforce solutions.

Overview of contract

On behalf of our client, a leading financial institution in Zürich, we are looking for a ServiceNow Technical Domain Architect to be part of the Service Management Platform Strategy & Architecture team.

This is a 12 month contract based in Zurich

Main responsibilities

  • Architectural support of the Service Management product/tool suite by providing end to end product architecture to ensure the detailed design and development remains consistent.
  • Identify issues between the strategic architecture and vendor solution implementation and come up with solutions to implement and migrate strategies that reduce risk for the platform and organization.
  • Advise and guide in Technical knowledge, methodology and framework, data integration and data flows, Enterprise Architecture, and software development and coding.
  • Document reference architectures, design patterns and provide a GAP Technical Evaluation of requested functionality and out of the box functionality.
  • Evaluate new features and new capabilities to align to organizational and transformation needs.

Your skills

  • At least 8 years of professional service management experience including at least 5 years of being a Subject Matter Expert in ServiceNow
  • Knowledge and understanding of software architecture principles as they apply to solution and application architectures, specifically for portals, web sites and systems integration projects
  • Thorough understanding of ITIL and common IT Service Management processes
  • Relevant certifications such as System Administrator, implementation specialist and application developer in addition to general experience in ServiceNow
  • Fluent verbal and written communication skills in English are required. German is a plus
  • Positive attitude, flexibility, curiosity and interest in working in a fast-paced environment with focus on improvement
  • Ability to empathize, quickly gain trust and build up effective relationships with IT vendors and colleagues at different seniority levels
  • Higher degree (bachelor) in Computer Science or equivalent work experience

If you are interested in this opportunity, we look forward to receiving your CV or if you have any questions, contact Jane Leese

We can only consider Swiss nationals or professionals possessing a valid EU passport for this engagement.

Reference: 1409255927

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