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CRM Software Engineering Manager


Posted on Nov 24, 2021 by CV-Library

Dorset, United Kingdom
Immediate Start
Annual Salary
Vitality, CRM Software Engineering Manager, Bournemouth, £Competitive + Bonus + Benefits

We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we’re out to make the world a healthier, happier place.

That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards.

It’s what we call offering shared value, because a healthy, happy team is good for us, good for our members, and good for you.

As our CRM Software Engineering Manager, you’ll get the benefits our members enjoy, including:

Our award-winning private Vitality Health insurance + wellness incentive programme

Access to The Vitality Programme – Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few!

Personal health fund + Life Assurance

Stakeholder Pension Plan with employer contribution

25 days annual leave + Bank holidays + option to buy and sell 5 more

Flexible benefits package

Internal incentives, competitions, and awards – a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime

A genuine opportunity to grow and establish a long-term career

The CRM Software Engineering Manager role:

The CRM Software Engineering Manager has responsibility for the software development function for our Salesforce CRM Solution, Workflow and Work Manager Systems plus the associated Data Integration Services that enable our seamless, multichannel, customer interaction management.

You will be directly accountable for the management oversight of up to 8 Scrum Teams / 50 highly skilled team members from a hybrid team of Vitality employees and augmentation from our Strategic Development Partner. You will need to be experienced with outsource/offshore delivery models, managing SOW’s and measuring success. You will have up to 10 direct reports such as Scrum Master/Team Lead, Principal Software Engineer, Salesforce Solution Architect and Java Developers, in a growing function with challenging ambitions in the 3 years ahead.

What we’re looking for in our CRM Software Engineering Manager:

Track record of successfully managing medium-large software development functions running multiple projects in parallel

Proven ability in leading, managing and growing development teams, developing good practices and driving continuous improvement in performance

Knowledge of design and architecture concepts (i.e. microservices) and ability to apply knowledge within the development cycle

Understanding of engineering principles and the application and execution within an insurance environment, e.g. pair programming, code reviews

Good knowledge of software engineering

Understanding of agile development principles

Financial Services experience is desirable but not essential

Experience of transitioning or hybrid operating Models from Waterfall to Agile (desirable)

Closing Date: Friday 17th December 2021

Working for Vitality, you will experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.

Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved.

If you feel you have the skills and experience to become our CRM Software Engineering Manager, then please click ‘apply’ today.

Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19.

If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made.

You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website

Reference: 215238929

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