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Change Management Specialist


Posted on Nov 24, 2021 by CV-Library

Watford, Hertfordshire, United Kingdom
Immediate Start
Annual Salary
Change Management Specialist

Job Purpose

Joining the Change Management Centre of Excellence the Senior Change Management Specialist will be involved in change projects for GBS and across client as guided by the Director, Change Management.
This person will focus on the people side of change - including changes to business processes, systems and technology, job roles and organization structures
The Senior Change Management Specialist will play a critical role in ensuring projects and organizational change initiatives meet their objectives and achieve the identified business benefits by increasing employee adoption and engagement.
The person will support this through the application of specialised/expert knowledge of change management techniques to the development and execution of change plans that inspire employees to change behaviours whilst minimising resistance.
This will include stakeholder management, assessing organisational readiness and liaison with Internal Communication on communication strategies and preparation of communication tools, as well as the preparation of communication, training and other change management materials.

During the lifecycle of projects, the incumbent will be required to use sophisticated analytical thought to exercise judgement and identify innovative solutions to resistance and other complex problems regarding the change in focus. The individual will also provide direct support and coaching to senior managers and middle managers, as required, as they support their direct reports through transitions. This will often require communicating difficult or 'hard to accept' concepts and negotiating with others to adopt a different point of view.

Therefore, the ability to connect with people across all levels of an organization, develop strong relationships and having empathy and outstanding communication skills are critical for this role.

Principal Accountabilities (not exhaustive)

Creation and execution of organizational change management plans on all assigned projects which includes at a minimum:
Leadership/Sponsorship Alignment: Guide and coach leaders and sponsors to establish and maintain the commitment necessary for the change programme
Stakeholder Impact: Proactively work with project teams to identify and assess stakeholders in context of change being introduced. Anticipate and manage stakeholder change readiness and resistance challenges and develop mitigation strategies
Communications: Liaise with the Internal Communication team to develop plans and strategies to support the project. Interact with a diverse group of executives, managers, and subject matter experts to critically evaluate information gathered from multiple sources and translate the information into change activities
Change Assessment: Complete change assessments and create change management strategy. Work with teams to assess change impact and evaluate user readiness. Identify risks and issues related to Change Management and identify resolution/action plans.
Support training efforts and enable the change successfully

Education and Experience

Bachelor's Degree or relevant work experience
Minimum 2 years of Organizational Change Management or related career experience
Experience of change management planning, development and execution.
Excellent people skills to interact with staff, colleagues and cross-functional teams and third parties.
Excellent active listening, organization and communication skills
Ability to clearly articulate messages to a variety of stakeholders and audiences
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment

Reference: 215238882

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