Software Asset and Configuration Manager (SACM) - Brussels (50%) and Remote (50%)- English speaking
Posted on Nov 23, 2021 by Octopus Computer Associates
Software Asset and Configuration Manager (SACM) - Brussels (50%) and Remote (50%)- English speaking/MAX RATE: EUR45 PER HOUR
One of our Blue Chip Clients is urgently looking for a Software Asset and Configuration Manager (SACM)
For this role you will need to be based in Brussels, Belgium (50%) and you can work remotely (50%).
Please find some details below:
Description: The primary role of a Process Manager is to evaluate and make improvements to business processes. Process Managers ensure the efficiency of business operations and create and implemtn changes or improvements as needed.
Function: SIAM Role: Software, Asset & Config Manager (Process Lead)
Oversees the entire Service Asset and Configuration Management (SACM) life cycle of all Assets and Configuration Items (CIs) within a Configuration Management Database (CMDB); follows the prescribed life cycle process and procedures to ensure the registration, maintenance, and control of the CMDB and ensures the integrity and accuracy of the data within.
Ensure that CMDB Content is up to date, working directly with Data Owners
Assist with audits of CMDB data whenever necessary. Perform internal audits for the managed area
Ensure the data integrity and accuracy of information within the CMDB for the managed area
Review accuracy and completeness of asset data
Raise data quality issues with Data Owners and Service Providers
Conduct regular data quality audits for managed area
Report and escalate exceptions in the Change Process for the managed area to the Change Managers Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resolution with data mangers
Assist in in access management in regards to managed area of CMDB. Audit CMDB data as defined in IT Asset Management Service
Ensure the integrity and accuracy of information within the CMDB for all the account assets, Define and deploy standards throughout the delivery environment to ensure repeatable, measurable, consistent processes for Asset Management
Cross-check the information in the CMDB against defined standards and escalate where standards are not being met to data owners, Identify the Data Manager and Data Owner for new CI's, Identify new data managers and trains them on the tool, processes and standards
Provide training upon request to CMDB users
Ability of managing virtual teams to deliver updates to the CMDB
Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Awareness of SAS70, Sarbanes Oxley, or FDA regulations business implications
Computer systems knowledge, integration and architecture concepts
Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts; Good Management and communication skills, hosting and facilitating of internal and external SACM/CMDB meetings
Problem solving skills
Understanding of cross systems interrelations in context of the global business process
Understanding of Service Management Framework
Client Value & Service Excellence
Continuous Learning & Self Development
Please send CV for full details and immediate interviews. We are a preferred supplier to the client.