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Account Manager


Posted on Nov 23, 2021 by CV-Library

London, United Kingdom
Immediate Start
Annual Salary
About the job

You will be supporting the drive for growth across regions by looking to develop and enhance client relationships, continuously delivering value to Groupe SEB.

Monitor and engage with the relevant production teams to drive Best Practice, simplify, innovate, and continuously improve service quality and efficiency.

Supports the PM and Production team as appropriate ensuring the customers and markets are always at the forefront of the actions.



Develop and maintain relationships with internal and external key stakeholders involved in key projects.

Ensure Client’s markets and brands have an optimum level of service at all time.

Input into strategic business plans and business proposals and support their deployment.

Engage the Marketing community efficiently support the wider strategic engagement plan.

Support clients with development and deployment of technology when required.


Monitor project and overall customer costs and ensure projects are completed within budget and on time.

Ensure financial data is captured and reported back to the business weekly/monthly/yearly as appropriate.

Understand the commercial landscape and drivers.

Identify opportunities for growth through process efficiency and/or efficiencies.


Lead and motivate a virtual team to support the successful delivery of all projects.

Encourage innovation, ideas and input regarding service improvements from all employees.

Ensure that communication is effective and sharing of knowledge is routine.

Role model the Company values.


Lead and participate in business projects and initiatives.

Challenge the status quo where appropriate and seek innovative service solutions.

Regularly report on achievements and issues, escalating issues where required.

Continually develop knowledge and skills to maintain and improve personal performance and effectiveness in a changing environment.



Be financially and commercially astute.

Be creative and aware of all financial sensitivities.

Able to see and implement cost advantageous recommendations.


Make a positive first and subsequent impression.

Build effective relationships, especially with Markets.

Confident to deliver solutions and take ownership.

Excellent relationship manager.

Not easily deterred and perseverant.

Relaxed and approachable style.

Viewed as dynamic and focused on the client’s needs.


Good people manager, strong and open communicator.

Expresses ideas and expectations clearly.

Delegates effectively to relevant departments for support.

Able to influence/steer at a senior level both internally and externally.

Good team player with senior employees.

Able to influence within the Company.

Positive decision maker.


Monitors the production work and more broadly all activities that are client related (some may be in partnership with GAD and MD).

Seeks to always drive for simplifications.

Analysis of requirements and delivery of appropriate project plans and deliverables - Plans and organises effectively.

Flexible who can adapt quickly to adverse situations.

Attention to details.

Can remain calm and work under pressure.

Strong decision-making qualities.

Strong at problem solving with lateral thinking.

Appropriate level of technical skills to contribute to solution design and delivery requirements.

Able to effectively support deliver change management.

Excellent judgment.

Passionate about Marketing solutions.

Organised, effective under pressure and able to consistently deliver.


Determined, adaptable and self-sufficient.

Team player.

Confident, but self-aware.

Quick learner.

Natural leader.

Strong verbal and written skills.

Politically astute with strong influencing and negotiating skills.

Travel (C-19 permitting).


Strong knowledge of Creative production.

Good Knowledge of broadcast / moving image production.

Good experience or knowledge of marketing solutions/multi-channel/digital & print production management.

Good understanding and experience of managing multiple, complex internal and external relationships.

Excellent negotiation skills.

Good MS Excel skills.

Ability to develop high quality professional documentation

Reference: 215228309

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