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UX Designer

CV-Library

Posted on Nov 22, 2021 by CV-Library

East Grinstead, West Sussex, United Kingdom
IT
Immediate Start
£55k - £55k Annual
Full-Time
Lloyd Recruitment Services are currently looking for an UX Designer to join an established company in East Grinstead.

What's in it for you?

Salary £55K DOE
25 days holiday plus bank holidays
Flexible working - WFH 2 days a week and in the office for 3 days
As part of a small dynamic Commercial department, and reporting to the Ecommerce Manager, this role encompasses both E-commerce daily reporting and performance improvement duties, plus, UX and visual design best practice to deliver user journey, user experience and CRO improvements for multiple online brands and products.

The successful applicant will have a real passion, flair and commitment to delivering outstanding user centred and creative work for our websites and digital channels, combined with UX design best practice. You will have the necessary skills and experience to successfully present across the business, taking designs from concept to completion. Championing the user experience you will demonstrate the importance and role of UX design in driving both user and business outcomes, helping to increase the ROI from digital channels.

Duties

Use web analytics, user testing, session videos, heat maps and customer feedback to identify user issues and pain points, adopting user centred approaches to then fix these based on insight and best practice design
Iterate visual and UX concepts and ideas based on best practice and new ideas - including user flows/journeys, wireframes (low and hi fidelity), screen components and assets
Work with Digital Product Owner and CRO team to produce ideas, concepts, design and assets that can be AB tested
Understand development principles to make sure your designs are achievable within timelines and on the platform
Produce pixel perfect designs for sign off
Extend and apply existing UX and visual design standards and templates, evolving these as required
Regularly monitor developments in e-commerce, design, and competitor's websites and recommend enhancements to UX & visual designs to ensure a 'best in class' user experience is maintained
Be accountable for time estimates provided for design work and ensure that work is completed on time
Your role will also require you to deal with external clients and partners at times as well as write content for the business' ecommerce platforms
Responsibility for the day to day delivery of customer experience, conversion process and provision of member services through all digital channels (E.G: Desktop, Tablet, Mobile and Apps)
Undertake regular competitor analysis ensuring a 'best in class' user experience is maintained
Provide direct support for internal departments and external partners that require operational knowledge of ecommerce or digital technologies
Ensure that all quality standards, legal compliance and regulated procedures are met when changing or updating online journeys
Work with ecommerce manager to take all visual design stages from concept to final hand-off
Conceptualise original ideas that bring simplicity and user friendliness to complex designs
With appropriate prototyping and design tools (such as Axure and Photoshop), create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
Take a proactive role in identifying and resolving design improvements across all sites and campaigns while communicating with different departments to confirm requirements
Present and defend designs and key milestone deliverables to peers and executive level stakeholders
Attend user research sessions and evaluate user feedback
Essential skills & experience required

Ideally a recognised digital qualification
Proven experience in an insight driven ecommerce role in a business to consumer marketing environment
A self-starter that will proactively find issues and gaps and come up with and deliver solutions
Proven experience in an insight driven ecommerce role in a business to consumer marketing environment
Good analytical and problem-solving skills
Experience of website optimisation, data analysis (Google Analytics)
Working knowledge of internet development technologies, SEO and digital channel device applications
Knowledge of the current internet industry and current best practice standards
Able to manage multiple work streams and prioritise effectively to ensure deadlines are met
Proven UI experience and design skills with a strong portfolio
Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
Proficiency in Axure, Photoshop, Illustrator, OmniGraffle, or other visual design and wire-framing tools
Proficiency in HTML, CSS, and JavaScript for rapid prototyping
Excellent visual design skills with sensitivity to user-system interaction
Ability to present your designs and sell your solutions to various stakeholders
Ability to solve problems creatively and effectively
Up-to-date with the latest UI trends, techniques, and technologies

Indicative split of tasks for reference

User journey mock-ups/prototypes - creating designs and mock-ups based on changes/requirements
Website design changes - assisting other teams in designs
Wi-Fi design changes - updates to Wi-Fi page designs
Booking flow analysis - constant review and optimisation of booking flows

Due to the high volume of applications - Lloyd Recruitment Services can only contact shortlisted candidates

Reference: 215223560

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