Posted on Nov 19, 2021 by CV-Library
As an Account Manager, you will be required to proactively manage a geographic region within the Extended Credit business portfolio, and will deliver strong delinquency, loss and sales performance in line with corporate performance standards. These expectations relate not only to their own region but also the entire UK and ROI performance and therefore a team-focused individual is required. As an Account Manager, you will be the primary contact and advocate between Snap-on Finance (SOF) and Snap-on Tools (SOT) field personnel on all aspects of the credit business including, business development and new product introduction.
As an Account Manager you will be responsible for controlling portfolio performance within their region where it relates to delinquency and loss metrics. You will be expected to provide loss and delinquency projections to the Portfolio Manager on a weekly, monthly and quarterly basis. You will have direct contact with customers in order to collect payments and resolve any account arrears issues, and will adhere at all times to the Financial Conduct Authorities principles relating to Treating Customers Fairly considering appropriate forbearance requirements. You will also be expected to counsel and advise SOT Franchise Performance Teams (FPT) and Franchisees on credit sales and collection issues, as well as customer credit concerns.
In addition to the collection responsibilities of this role, you will also be able to drive sales, promoting the credit offerings available to our franchise network. Objectives will include building strong relationships with the network whilst promoting the use of credit programs at all times, by selling program features and benefits, and providing training as required.
This role will provide the foundations of a strong career in a financial services environment and provide you with a platform do develop a number of skills. Training and development will be provided by the Senior Account Manager and Portfolio Manager on an ongoing basis.
To be successful in this role, you will have a strong analytical ability, excellent interpersonal skills, as well as a professional telephone manner and approach, and a strong personality. The role of an Account Manager is complex and fast paced, and therefore requires someone who can organise their time and prioritise their workload accordingly.
Interested? Apply online to avoid missing out
Set up alerts to get notified of new vacancies.
£30k - £40k Annual
£26k - £35k Annual
£30k - £40k Annual
£23k - £25k Annual
£35k - £45k Annual
£27k - £40k Annual
£30k - £50k Annual