UX/UI Designer (Expert)
Posted on Nov 17, 2021 by eTeam Inc.
Title: UX/UI Designer (Expert)
Duration: 3 months
Location: Remote (Amstersdam, NL)
We're looking for an experienced researcher who can conduct research for the customer support & returns subdomain. We're looking for a candidate with experience in different types of qualitative research methods and can provide a diverse set of end-deliverables that resonate with key stakeholders.
The scope of the consultant services is to assist IKEA in
Conducting research in our CSC center in the Netherlands, in order to understand the IKEA CSC coworker journey, and communicate the research findings back to the team in a tangible and actionable deliverable that informs the current and the near future.
Desired knowledge, experience, competence, skills etc
Lead the research, involving stakeholders
Able to plan, conduct and manage the research from A to Z.
Experienced UX researcher, experience in various qualitative research methods good understanding of the process of and disciplines within a product team hands-on, pragmatic
What 3 things from the box above are most important?
- Lead the research, involving stakeholders
- Able to plan, conduct and manage the research from A to Z.
- Experienced UX researcher, experience in various qualitative research methods