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Field Service Engineers

Posted on Nov 6, 2021 by PCD

Henfield, Sussex, United Kingdom
Engineering
Immediate Start
£50k - £50k Annual
Full-Time

Field Service Engineers
Remote but prefer to be based around Henfield, worthing, Brighton, crawley, Haywards Heath Or Horsham
Base Salary up to 50K

Our client is a specialist in supplying, delivering and supporting of Nuclear Medicine and Molecular Imaging equipment and accessories throughout Europe.

They are looking for number of field service engineers to join their service team, providing field service, field repairs, remote technical support and occasional training to our customers. This will primarily involve travel within the north of the UK to support our northern installations (e.g. Edinburgh to Nottingham) with occasional trips to European destinations.

The candidate will be responsible for supporting sites with a fairly wide variety of nuclear medical and molecular imaging equipment (toolkit and full training will be provided). The candidate will be in direct communication with the customer or user and will be responsible for arranging and performing regular maintenance visits, answering customer queries and responding to reported faults by identifying system issues and making system on-site repairs. All work will be carried out within the company ISO standards.

This position will be based out of the candidate's home-based office with some visits to client sites.

This is a great opportunity to join a small company working on some leading-edge medical imaging equipment, ideally suited to someone with previous experience of a support role nature and previous experience of medical equipment and computers.

Requirements
• 2+ years professional experience in a technical support background
• Must be highly motivated and have strong problem-solving ability
• Experience in medical industry and/or mechanical industry
• Experience in electronics, computers and software will be a strong advantage
• Knowledge or experience of nucleonics will be an advantage
• Frequent travel required, weekdays maybe with overnight stays
• Due to the requirement for international travel, applicants must be fully vaccinated against Covid-19
• Excellent verbal and written communication skills
• Must be able to work independently
• Must have valid driving license

Responsibilities
• Preventative maintenance, upgrades, fault diagnosis and repairs of system installations
• Remote support for technical queries or fixing of issues
• Liaising with customers to arrange site visits
• Coordinate and prioritise tasks as required by the service manager
• Prepare service reports, maintain timesheet
• Work within company ISO procedures

Reference: 1391784659

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