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Systems Specialist II

Posted on Nov 4, 2021 by Salesforce.com, Inc.

San Francisco, CA 94101
IT
Immediate Start
Annual Salary
Full-Time

Salesforce.com seeks a Systems Specialist II at our San Francisco, CA office located at 415 Mission Street, 94105. The individual could also be placed at 123 Mission Street, 350 Mission Street, 50 Fremont Street, all Salesforce office space, all within walking distance of 415 Mission. 1 position is available on this team. Duties: Help administer, configure and support enterprise applications aligned to a business unit or platform. Review and diagnose issues and take corrective action which may include coordinating with appropriate peer teams and escalating where necessary. Communicate and escalate product bugs and enhancement requests that need focused attention by the development team. Partner with development scrum teams to implement new functionality via Agile based processes; activities include service planning, configuration, operational readiness assessments, runlist reviews and code deployments. Monitor all aspects of system configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases. Implement monitoring services to proactively identify issues. Maintain updated system documentation and Salesforce policies/procedures. Complete tasks and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Minimum Requirements: Master's degree (or its foreign degree equivalent) in Computer Science, Business Administration, Engineering (any field), or a related quantitative discipline, and three (3) years of experience in the field of systems analysis or business analysis or three (3) years of experience in the job offered OR Bachelor's degree (or its foreign degree equivalent) in Computer Science, Business Administration, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the field of systems analysis or business analysis or five (5) years of experience in the job offered. Required Skills: (1) Software Development Life Cycle (SDLC); (2) force.com; (3) Eclipse IDE; (4) Apex Data loader; (5) Workbench; (6) Javascript; (7) HTML; (8) XML; (9) Dataloader.io; (10) Oracle. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Salary: $131,250.00 per annum. Hours: 40 hours per week M-F, 9:00 a.m. to 5:00 p.m. Interested applicants should send resumes to the following address: Recruitment and Employment Office, SALESFORCE.COM, Attn: Job Ref #: SAL91527, P.O. Box 56625, Atlanta, GA 30343.

Reference: 1390240014

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