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Customer Success Manager EDL

Levy Associates Ltd

Posted on Nov 4, 2021 by Levy Associates Ltd

Not Specified, Netherlands
IT
Immediate Start
Annual Salary
Contract/Project

Customer success manager EDL

About:

We are looking for a Customer Success Manager. You will be working as a Customer Success Manager Enterprise Data Lake (EDL) in one of the leading financial enterprises in the Netherlands. Key purpose is the migration of a domain-oriented Customer Data Lake platform (Hadoop) into an Enterprise Data Lake platform (Azure).

What are you going to do?

  • Align with the teams on all open incidents
  • Provide optimizations on customer satisfaction
  • Successfully communicate with the users of the Enterprise Data Lake
  • Work on clear change processes, incident handling and flawless communication

Based on your knowledge and expertise we expect you to have:

  • At least 5 years relevant work experience
  • A customer focused mind-set
  • A structured way of working
  • Strong knowledge of agile processes
  • Strong knowledge of ITIL processes
  • Senior consulting skills
  • Strong communication skills
  • Experience with change processes

About us:

Levy is an international IT staffing organisation providing recruitment and project resourcing services to companies ranging from start-ups to well established global players across the UK, Holland, Germany, Belgium and the USA. By partnering with our clients, we provide tailored interim and permanent IT staffing solutions to help them deliver their initiatives across applications and infrastructure, touching areas such as Digital, Data, Cloud, Cybersecurity and ERP.

Reference: 1390157945

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