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IT Support Administrator - Scotland - £20k

Evolve IT Recruitment Ltd

Posted on Nov 2, 2021 by Evolve IT Recruitment Ltd

Scotland, United Kingdom
Immediate Start
£20k - £20k Annual

Evolve IT's Award-Winning Law client is looking for a Skilled IT Support Administrator to join their Technical Support team on a permanent basis. This is an incredible opportunity for someone to join and be a part of a highly successful business that is leading the delivery of legal services. This role offers flexible working from any one of their Scotland Based offices (Glasgow, Edinburgh, Inverness, Elgin, and Lerwick).

The Successful Candidate will provide operational and technical support to the users, of all levels across, all Sites. You will be responsible for the handling of services requests, resolving and investigating incidents, and escalating where appropriate.

Your Responsibilities:

  • Provide operational and technical support to users of all levels across all sites.
  • Take ownership of services requests, resolve and investigate incidents and escalate where appropriate
  • Be the primary point of contact for all colleagues ensuring all are kept up to date with the progression of queries
  • Work at the highest appropriate level and exposure to all aspects of the IT infrastructure.

The successful candidate will have the following Skills and Experience:

Essential's skills:

  • Experience in a similar role
  • Strong skills in WinTel and Microsoft environments
  • Record incidents accurately and provide initial diagnostic insight
  • Strong administration, organisational and problem-solving skills
  • Strong stakeholder management skills
  • Excellent telephone manner, professional and presentable appearance
  • Enthusiastic and willing to learn
  • Can work autonomously

Desirable skills:

  • Experience in the legal sector
  • Experience with the following software/technologies
  • Lawsoft
  • Solcase
  • Denovo
  • iManage
  • Exchange

In return, our client is offering a competitive salary and benefits package and the opportunity to develop your career over a period that will bring exciting challenges and opportunities for everyone involved. Our client is committed to staff development and will invest in the successful candidate. They support flexible working and will accept applications from anyone within commuting distance to any of Their offices (Glasgow, Edinburgh, Inverness, Elgin, and Lerwick)

If you think you have got the skills, knowledge, and experience required to succeed in this exciting opportunity please do not hesitate and get in touch on (see below).

Reference: 1388429821

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