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Call Centre Operator - Sandyford

Hays Specialist Recruitment

Posted on Oct 30, 2021 by Hays Specialist Recruitment

Sandyford, Dublin, Ireland
Accountancy
Immediate Start
Annual Salary
Contract/Project

Call Centre Operator - Sandyford

Your new company

You will be working as a Customer Operations Specialist for one of the country's leading commercial businesses offering a range of corporate and personal banking services. This team is based in Sandyford, South Dublin.

Your new role

This team deal with customer repayments within the bank with the aim of helping customers who are in financial difficulty. The role itself will involve speaking to customers directly over the phone by means of inbound and outbound calls providing resolution to the customer. This role will also involve answering queries, taking payments, creating repayment plans and even dealing with the legal team when dealing with the latter stages of customer arrears.

What you'll need to succeed

The successful candidate will be trained up from scratch and will not be expected to have a background in banking. You will need to have a genuine interest in gaining experience within the financial services sector. The role is based completely onsite so a willingness to be in the Sandyford Offices throughout the placement is essential.

What you'll get in return

You will gain 6 weeks training with the company which will be hugely beneficial to your CV and to a future within this industry. This role allows you to gain experience within the financial services/banking sector so if you are open to career progression within this sector this is a great role to start. This role also comes with a possibility to extend however we cannot guarantee extensions due to performance and business necessity. Lastly, there is currently onsite parking should you wish to drive.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Reference: 1383784241

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