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Payroll Administrator


Posted on Oct 27, 2021 by CV-Library

Greater London, United Kingdom
Immediate Start
Annual Salary
MedicsPro Recruitment

MedicsPro is a UK leading medical recruitment agency. We provide staffing solutions for the NHS and private healthcare providers, including nurses, doctors, Allied Health Professionals (AHP) and Health Science Staff (HSS).


The Payroll Administrator, working within the payroll team, ensures that all timesheets and candidate queries are processed in a timely manner. They operate as the first point of contact for candidates, so therefore excellent customer service is key.

Main Duties

* Input and processing of timesheets and agreeing to shift bookings on our bespoke CRM.

* Maintain employee data and information in the payroll system (Tempest)

* Administer ad-hoc pay adjustments (bonus, expenses etc.)

* Provide a high-quality customer service by liaising with various external candidates and internal departments and teams

* Responsible for logging into various portals and downloading the reports into Excel and processing all shifts correctly.

* Processing consolidated invoices, both weekly and monthly, and ensure reconciles

* Any other duties deemed necessary to fulfil the role

Performance Management

* Regular staff reviews will be conducted recording your progress and performance to target.

* Any corrective actions and processes will be addressed and required training agreed upon.

Customer Service

* Deliver excellent customer service to our candidates, clients and colleagues.

* Learn from mistakes made, striving for excellence on all fronts.

Operational Issues

* Working alongside the credit control team ensure all invoice queries are dealt with effectively and efficiently to aid the recovery of any outstanding invoice payments.


* Confident when communicating with candidates and able to communicate well at all levels of the business

Skills and attributes preferred

* Attention to detail – excellent accuracy and correctness when processing high volumes of timesheets and data

* Effective time management and working to tight deadlines

* Excellent telephone manner

* Strong written and verbal communication skills at all levels

* Professionalism and integrity

* Problem solving and multi-tasking skills

* Good Microsoft Office skills (especially Outlook & Excel)

* An assertive but tactful manner

* Calm under pressure

* Organised and methodical approach

* Prepared to learn and take on new tasks and challenges to make an important contribution to the payroll team

Experience preferred

Previous experience in a finance department administration role would be desirable

Previous experience working within a recruitment agency would be advantageous

Our newly fully refurbished office is based in Romford with parking.

We look forward to hearing from you

Reference: 215014296

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