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IT Support Analyst


Posted on Oct 26, 2021 by CV-Library

South Yorkshire, United Kingdom
Immediate Start
£26k - £28k Annual
Job Title: IT Support Analyst
Location: Sheffield
Salary: Up to £28,000 per annum, dependant on skills and experience
Contract Type: Permanent
Hours: Full Time

About Us
Optima Health are a UK market leader in the provision of Occupational Healthcare and wellbeing services. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

We deliver comprehensive services, including absence management, fitness for task assessments, health surveillance, vocational rehabilitation, and wellness programmes, as well as a full range of diagnostics and treatments

We are a forward-thinking, rapidly growing organisation who are keen to invest in people and support them to ensure their long-term career progression. We are a company who are going places and we want you to come with us!

Main Duties and Responsibilities

* Provide IT support to the Optima business using the IT support queue

* Co-ordinate projects such as roll out of desktop refresh and migration to Windows 10, file-share migrations, printer replacements etc.

* Monitor the server / network estate in data-centres and remote locations.

* Work with third party suppliers to resolve incidents.

* Update IT systems to ensure system security – e.g. applying windows patches, security policies

* Assist the business in office moves and site relocations

* IT support involving travel to remote locations ( Taunton, Redditch, Glasgow etc)

* Co-ordinate the management of requests for support from the internal user base and our third parties, updating third party systems and registers, liaising with third party helpdesks.

* Maintain an accurate inventory of hardware and software assets including applicable licences for business systems.

* Support audit and accreditation activities.

* Identify opportunities for cost saving.

* Configuration and exploitation of Sharepoint and other Office 365 components

Experience, skills and knowledge required for the role

* Good knowledge of Active Directory and IT security.

* Good knowledge of SQL – database, backups and basic tuning

* Good knowledge of networking deployments and troubleshooting.

* Good knowledge of Exchange and mail protocols

* Good knowledge of Office 365 and deployment

* Experience of installing and maintaining server hardware – Web / Application and File servers in a virtual environment.

* Understanding of SAN / NAS deployments

* Experience of Microsoft Applications – SharePoint, Power Automate

* Experience of Helpdesk systems

What Can We Offer You?

* Competitive salary & excellent training and development opportunities

* Plenty of career progression opportunities & extensive induction with ongoing mentoring and support from some of the top Occupational Health professionals in the industry

* 25 days annual leave + Bank Holidays

* Fantastic pension scheme

* Eye care test vouchers & Flu jabs

* Reward Scheme

* Car discount scheme

* Buy and sell holiday scheme

* Life assurance

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation

Reference: 215002947

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