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Account Manager

CV-Library

Posted on Oct 15, 2021 by CV-Library

London, City and County of the City of London, United Kingdom
Accountancy
Immediate Start
£35k - £45k Annual
Full-Time
Account Manager

London

Build Recruitmet are working with an independant Cleaning and Support Services company delivering high quality, people-centric professional facilities management and building support services to customers in London and Southern England, servicing some of the most prestigious clients and well-known buildings in the City and West End. We specialise in providing services to customers who demand the highest standards, including property management organisations and blue-chip companies.

Responsibilities will include:

Responsibility for ensuring smooth and profitable running of numerous window cleaning contracts with mobile, site based and rope access teams
Full responsibility and accountability for managing the delivery of cleaning and support services to site, ensuring all services provided are delivered at least to the agreed service standard in an efficient, professional and customer focused manner. Proactively manage the Public Realm and Estates team
Mobilising contracts where necessary and ensuring safe working practices throughout
Promoting and helping to develop site IT drop marking systems and all real time reporting
Create, brief and review site specific safety documentation and monitor / update site packs
Ensuring the safety, welfare and good performance of all staff reporting into you
Ensuring training is provided and all PPE logged, and inspections recorded
Recruitment, selection, management, and co-ordination of a strong and responsive team
Administer monthly payroll of reporting staff and deal with any queries promptly
Understanding and getting to know window cleaning elements of their buildings
Monitoring and achieving levels of window cleaning in line with the NJCs programme
Liaising with clients as and when required to form a strong working relationship
Clear management reporting on account aspects of the operation, with regular updates
Strong financial control of all contracts with account costs within budget and all invoicing, accurate and timely
Manage subcontractors and suppliers when required
About You – Skills and Experience:

At least 3 years’ experience working in the either; the window cleaning industry; cleaning industry; in a managerial role
High volume public realm experience
Working at height experience is essential
Experience leading and manging horizontal cleaning teams
IOSH qualification – preferable or working towards
Strong working knowledge of Microsoft Office Packages
Experience of working with CAFM systems
A quality driven leader of people, systems and service whose leadership and experience ensure the services are provided to the highest standard
Good attention to detail, communication and negotiation skills
In depth knowledge of budget control, the industry and Health & Safety
Salary and Benefits:

Up to £45,000 (dependent upon experience)
Pension
28 days annual leave
Additional employee scheme and incentives
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

Reference: 214924298

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