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Senior Engineer

CV-Library

Posted on Oct 15, 2021 by CV-Library

Greater London, United Kingdom
Engineering
Immediate Start
£38k - £40k Annual
Full-Time
Overview

We have a compelling vision to become one of the largest fire safety businesses in the UK. By bringing together our three successful businesses and pooling our individual strengths we will build a business with an enviable service and product offering for both our existing and new customers. We will make JLA Fire an exciting place to be.

Senior engineer reactive calls and small remedial works for the South East of England

Key Responsibilities

* PMV when required,
* reactive calls as and when they come in remedial works following PMV up to Half day.
* Telephone assistance for customers with faulty sites in their region.
* OOH Escalation.
* Enhanced van stock to be carried for high 1st fix rate to be replenished as and when required by ask-ing service desk for PO and collecting from local wholesaler.

These below are standard objectives for all.

Service Delivery
* Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk
* Awareness of your operational and regulation risks which may impend your operations.
* Responsibility for reporting to your line manager any risk which may impact the business
Managing Health & Safety
* Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements
* Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.

Qualifications and Skills

Essential

* Good understanding of safety systems
* Understanding of relevant BS to task
* Able to fault find and rectify.
* General knowledge of majority of systems,
* Able to assist customers over the phone.
* Good customer service skills.
* Ability to communicate clearly.
* Able to use own initiative.
* Asbestos Training
* FIA Foundation
* FIA Environmental
* FIA H&S
* FIA Advance Designer
* FIA Advanced Commissioning
* Part P Electrical
* FIA Maintenance

Desirable

* Ability to support fellow engineers

Reference: 214920423

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