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Service Desk Engineer

CV-Library

Posted on Oct 14, 2021 by CV-Library

Belfast, County Antrim, United Kingdom
Customer Service
Immediate Start
£18k - £20k Annual
Full-Time
Working between the hours of 06:00-22:00, including some weekends

Role: Service Desk Analyst

Location: Belfast, Northern Ireland

Job Description:

The Engineer would be responsible for providing support and troubleshooting in the Engineering, Infrastructure service or Product/Package Implementation space.

* Involved in implementation, integrated testing, debugging and documentation

* Handle Service incidents and queries within the agreed service levels.

* Perform Service Requests based on Standard Operating Procedures.

* Work on scheduled tasks as part of Change Management.

* Required to work as on-call support or in shifts

Reference: 214905853

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