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Service Design Transition Manager

CV-Library

Posted on Oct 14, 2021 by CV-Library

Greater Manchester, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time
My client is looking for several Service Design & Transition Managers to be responsible for working with project managers to ensure the planned, documented and cost effective transitive of a number of projects into BAU service. This is an initial 6 month FIXED TERM CONTRACT.

It is likely you will come from an ITIL based service delivery background, be process driven and skilled at creatin process documentation. You will look after a large portfolio of projects at various stages of the transition lifecycle.

Knowledge & Experience

Experience in IT service design and support workflows (either via Architecture or Service Delivery disciplines)
Experience with in-house, 3rd party and hybrid support models
Excellent understanding of ITIL framework
Experience of project delivery
Proven experience of working to deadlines and managing and prioritising workload
Skills & Behaviours

Excellent communications and diplomacy skills across multi-level stakeholders with the ability to persuade and influence
Able to deliver to deadlines and budgets
Excellent organisational skills.
Strong commercial acumen
Ability to quickly grasp concepts and understand consequence
Able to build strong working relationships

Reference: 214901070

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