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Microsoft Office 365 Support Engineer

Ipsus Technologies Ltd

Posted on Oct 14, 2021 by Ipsus Technologies Ltd

Cork, Ireland
Immediate Start
Annual Salary

Microsoft Office 365 Support Engineer required to provide the highest level of technical expertise in the activation, implementation, and support of Microsoft Office 365 systems.

  • To install the Office 365 components on our customers PC's and Laptops using remote control tools
  • To migrate email from an on-premise messaging solution such as Exchange to Office 365
  • To migrate email from POP3 and other web based messaging platforms to Office 365
  • To migrate DNS records from various ISP's to Office 365 platform
  • To migrate files from on premise to Office 365 SharePoint site
  • To provide support to customers on technical operational issues
  • To update and maintain acurate records to ensure punctual reporting to our customers
  • To advise where process improvement can be achieved to help group productivity, effectiveness, or quality of customer implementations

Candidate must have excellent working knowledge and experience in the following:

  • Microsoft Outlook, Outlook OWA
  • MS Exchange Web Services
  • Office (Word, Excel, Powerpoint)
  • Sharepoint 2007 & 2010 an advantage
  • Exchange 2010, 2013, 2016 an advantage
  • LDAP, Protocols TCPIP, SIP, SMTP
  • Active Directory, FTP, DNS

Also required

  • Minimum 4+ years of IT industry experience supporting/implementing systems
  • Microsoft Certification an advantage
  • Excellent written and verbal communications skills
  • Good project management and prioritisation skills
  • Ownership of assignments and excellent documentation
  • Analytic problem-solving skills

Reference: 1359744555

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