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Credit Controller


Posted on Oct 13, 2021 by CV-Library

Merseyside, United Kingdom
Immediate Start
£18.5k - £18.5k Annual
Credit Controller

We are currently looking for a credit controller to work with our major client who provide a full telecom, IT and energy consultancy and service proposition. The successful candidate will be working in their finance department at their site in Haydock, handling credit assessments, decisions and collect payments in line with payment terms.

Duties and Responsibilities:

Effectively manage workload across portfolio

Adhere to all credit control processes and develop where necessary

Collection of all outstanding debts within payment terms

Reduce aged debt through pro-active telephone-based collection techniques

Minimise risk across portfolio through regular review and arrears management

Promote and develop relationships with key contacts throughout the business

Manage queries to resolution through investigation, reconciliation, and escalation

Recommend appropriate action bailiff/legal/forfeiture

Ensure all systems information is up to date and accurate and clearly demonstrates actions taken

Creation of required client reports

Manage payment plans

Recommend bad debt write offs

Assist in raising profile of credit control team with all departments

Assist cashiering team with allocation of monies and maintenance of accounts

Work collaboratively with other departments to ensure excellent service

About You:

Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority

Maintains a positive attitude towards routine tasks

Accurate and exceptional attention to detail

Pro-active and enjoys working autonomously and as part of a wider team

Confident and assertive where required

Flexible approach to work

Team player who deals effectively with colleagues and clients

Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met

Ability to remain calm under pressure

Exceptional organisational skills

Ability to achieve targets and strive for continual improvement

Key Skills:

Good IT skills (Word, Excel, MS Outlook). Previous experience of working on multiple platforms

Excellent communication skills, both verbally and in writing

At least 18 months experience in a call centre environment, making high volume outbound calls.

Good understanding of credit control procedures and techniques

Experience of working in target driven environment

Experience of working in high transactional environment

Working hours:

Core hours are Monday – Friday 9.00am to 5.30pm with 1hr for lunch

Intro Recruitment is operating as an employment agency.

Intro Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds. If you are looking for an exciting opportunity, please apply now for immediate consideration

Reference: 214891653

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