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Communication Analytics & Strategy Manager - Corporate Communications - Social Media - Web Analytics

IT Di-Visions AG

Posted on Oct 8, 2021 by IT Di-Visions AG

Zürich, Switzerland
18 Oct 2021
Annual Salary

For an international institution in Zurich we are seeking a highly motivated professional (m,w,d) to take up the following challenge:

Communication Analytics & Strategy Manager (Contract)

Job Description

  • Monitor and report progress against agreed external/internal communications (traditional and non- traditional) targets and objectives as defined Group Communications such as: Share of voice, Tone of voice, Message penetration, etc.
  • Be the main contact for communications colleagues on how to improve impact with the targeted stakeholders for individual campaigns and overall content assets
  • Monitor and assess the effectiveness of communication tools (media monitoring, social listening, data aggregators, dashboards, publishing platforms, and other marketing software) and identify areas for improvement
  • Develop strong relationships with business/functional leaders and communications colleagues to create or adapt content across internal and external channels
  • Be a champion in online metrics, data interpretations and connected optimization of ROI of companies' online presence and campaigns
  • Be a communications strategic advisor and solution provider for business leaders
  • Contribute to data visualization and gathering of statistics for key company reports and campaigns
  • Use data to measure impact, adapt content and strategies, and improve results
  • Monitor and report performance of published social content and community interactions
  • Develop a digital roadmap to support the company objectives, in cooperation with the relevant internal and external stakeholders
  • Manage and schedule daily calls for agenda surfing, track trends and monitor trends issues
  • Benchmarking & reporting for Reinsurance campaigns
  • General guidance on campaign strategy as well as ad-hoc reports
  • Agenda surfing & issues monitoring - act as a trends scout for news and global events, host daily call, provide analytics and reporting on progress
  • Content strategy
  • Tech stack of Group Communications - provide strategic advice on tools and software available to staff
  • The platform is a mixed technology stack, with the team interfacing with other systems across the bank.


  • A university degree or equivalent in marketing and marketing research or analytics
  • > 5 years of professional-level experience in financial services or in other B-to-B/B-to-C environment in the area of marketing analytics (content, web, advertising, media channels, media and social listening, etc.)
  • Been exposed to and able to work effectively in a global corporate Matrix and in an agile set-up
  • Proven analytical skills and ability to extract insights from the data and the ability to use data to influence strategies and tactics
  • Critical thinking, as well as strong strategic, analytical and conceptual skills
  • Strong planning/project management competence as well as influencing/networking capabilities
  • A healthy level of attention to detail
  • Stamina and persistence to pursue new ideas
  • Experience in working with tools such as Hootsuite, Google Analytics, Piwik Pro or similar platforms
  • Strong conceptual skills with the ability to define and drive practical usage of analytics
  • Data visualization skills (Tableau, Power BI, Google Studio, etc.)
  • Web analytics experience and strong knowledge working with analytics tools (Google Studio, Adobe, Piwik Pro) and social media analytics experience (LinkedIn, Twitter, Facebook, Instagram)
  • Familiarity in working with social listening tools (eg Synthesio, Meltwater, Brandwatch) as well as paid media analytics (display ads, programmatic, google ads, sponsored content, etc.)
  • Ability to collaborate and break organisational silos
  • Easiness in working in a cross-cultural environment
  • Fluency in English, spoken and written

Contract Details

  • Place of work: Zurich
  • Desired Start Date: 18 th of October 2021
  • End: 31st of August 2022 (maternity leave cover)
  • Occupancy: 100%
  • Rate depends on seniority


IT Di-Visions is a friendly and dynamic IT placement agency which has a real track record with companies within the financial, telecom, insurance and other interesting industries in Switzerland.
We place IT experts in contracting positions as well as in permanent employment contracts.

For further technical information, please contact Mr. Manuel Rau

Please send your complete electronic application to

IT Di-Visions AG
(see below)

Reference: 1350902744

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