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Customer Service - Account Manager Manufacturing


Posted on Oct 8, 2021 by CV-Library

Essex, United Kingdom
Admin & Secretarial
Immediate Start
£26k - £33k Annual
Have you got previous experience working within a Manufacturing/Engineering environment as an Account Manager or similar, in a customer service and account management focused role?

If you have previous experience managing projects and customers accounts with a key focus delivering the project on time and keeping the customer satisfied then please read on!

The basics:
-Job Title: Customer Service - Account Manager
-Location: Basildon
-Industry: Manufacturing - Precision engineering and Aerospace
-Pay: £26,000-£33,000
- Hours: Mon-Thur 8am-5pm and Fridays 7:30am-12:30pm - 39hour week
Holidays: 33 days
Benefits: Death in service x2 of salary, pension
With manufacturing facilities located across the UK and Europe we now require an account manager to join the projects and customer relations team. Working within the Aerospace sector for a business that have manufacturing facilities located across the UK and Oversees.

The ideal Customer Service - Account Manager will have as many of the following in order to strengthen application:
Previous experience managing customer accounts in a manufacturing/production environment ideally within a aerospace manufacturing environment or similar
Strong customer focused
An understanding of production processes within a machining and precision engineering environment would be beneficial.
Excellent communication and organisational skills with attention to detail with a key focus on customer service and delivering projects to the customer on time.
Computer literate - all training will be conducted on the internal CRM system, however you will be confident with Microsoft outlook, Word, basic excel etc.
The role in a brief:
You will be tasked to manage a portfolio of existing customers to ensure that they receive a first class service with projects delivered on time.
You will manage customer accounts and work closely with other internal departments to ensure the customer is satisfied with there needs for the projects.

Location: Basildon, Commutable from: Wickford, Basildon, Chelmsford, Southend on Sea and surrounding areas

Reference: 214851480

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