This Job Vacancy has Expired!

Service Design

CV-Library

Posted on Oct 8, 2021 by CV-Library

London, United Kingdom
IT
Immediate Start
Annual Salary
Temporary
Experience in 2 of the following

* BS/MS Degree; preference for Human Computer Interaction, Service Design, or Computer Science; or equivalent experience

* Experience working as a service designer with an in-house Design team or at a Design agency.

* Experience in an IT business interface role – successfully balancing business needs within a project

Additionally

* Knowledge of Agile or Lean UX or product methodologies and experience working in a collaborative, agile environment is a plus.

* Evidence to show the approach to problem solving coupled with skills in research, user experience, and design (both visual and interaction)

* Strong written and verbal communication skills

Capability

* Use service design tools to build a user journey map that identifies the problems and issues within a service that need to be addressed.

* Plan and execute co-creation workshops with partners to propose the most viable solution for a given problem.

* Produce service design blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals, for the creation and evolution of products and services.

* Produce simple designs that clearly communicate the product or system, regardless of its complexity.

* Build designs with an information structure and navigation that anticipate user paths and logical process flows.

* Work closely with researchers to develop designs and basic prototypes based upon scenarios.

* Lead a team to focus on understanding and utilizing human experience design practices for each step of the process.

* Responsible for defining and driving the medium to long-term service design strategy for user experience and research within a product.

* Promote HXD standards and support the team in developing and maintaining them as the foundation for crafting cohesive experiences.

* Understand how to structure research and basics tests to reduce the risk of confirmation and one other type of bias impacting the results.

* Recommend possible solutions based on research results, ensuring they are insightful and impactful.

* Apply fundamental aspects of accessibility requirements to designs

Reference: 213240728

Set up alerts to get notified of new vacancies.

Similar Jobs

Service Designer

Salisbury, Wiltshire, United Kingdom

£500 - £550 Daily

Service Designer

Salisbury, Wiltshire, United Kingdom

£60k - £65k Annual

Service Designer

London, United Kingdom

£400 - £500 Annual

Service Designer

Salisbury, Wiltshire, United Kingdom

£60k - £65k Annual

Service Designer

Salisbury, Wiltshire, United Kingdom

£60k - £65k Annual

Service Designer

Salisbury, Wiltshire, United Kingdom

£450 - £550 Daily

Service Design Principle

West Midlands (County), United Kingdom

£0 - £0 Annual

IT Service Design Manager

London, United Kingdom

£65k - £85k Annual

Service Design Manager

City and County of the City of London, United Kingdom

£55k - £77k Annual

Senior Service Designer

Greater Manchester, United Kingdom

£52.1k - £52.1k Annual