This Job Vacancy has Expired!

Head of IT Operations


Posted on Oct 7, 2021 by CV-Library

Hampshire, United Kingdom
Immediate Start
£50k - £60k Annual
A Southampton based organisation with over 1200 employees spread across the country are seeking a Head of IT Operations as they continue growing and embark on an ambitious digital transformation programme.

As Head of IT Operation, you will manage the support function of 6 heads, that is likely to also increase over the next year.

The role

Take responsibility for the management and the future of the IT Support and Infrastructure.
Ensure a highly available and resilient IT infrastructure
Oversee the Support and Infrastructure teams
Develop Service desk capability people, tech, and processes
Prioritise workload and focus for the on and off-site technical resources
Ensure compliance with IT security best practices and customer requirements.
Manage an asset management service
Incident Management - Engage & Guide/support both internal and 3rd parties in managing fixes to complex problems
Managing IT budgets, forecasting, etc
Managing key IT Suppliers
Evaluating risk, developing network recovery and backup processes
Responsible for Group IT Policies

The successful Head of IT Operations will have experience of:

Multiple years of service desk/desktop or specialised IT Operational support experience
Management including recruiting talent, managing current performance and training and mentoring staff
service management and customer requirements
Experience coordinating installations, upgrades, and maintenance of day-to-day operations.
Supporting service delivery functions
Experience in running or influencing Incident, request and change Management
Working knowledge and understanding of Continual service improvement lifecycle
ITIL Version 3 Foundation or COMPTIA Security+ would be beneficial

The role of Head of IT Operations is paying up to £60,000 with benefits including 25days holiday, Private Medical, Pension and more.

To find out more or to apply please contact Chris Lynes at Spectrum IT Recruitment

Reference: 214845220

Set up alerts to get notified of new vacancies.

Similar Jobs

Head of Cloud Operations

Cardiff, South Glamorgan, United Kingdom

£70k - £80k Annual

Head of Network Operations

City and County of the City of London, United Kingdom

Annual Salary

Head of Data Operations

Manchester, Greater Manchester, United Kingdom

Annual Salary

Head of IT Operations/Head of IT Service

London, United Kingdom

£70k - £70k Annual

IT Security Officer

Birkenhead, Merseyside, United Kingdom

£37.5k - £37.5k Annual

IT Supervisor

Bretby, Derbyshire, United Kingdom

Annual Salary

Senior Project Manager (UC/Contact Centre)

City and County of the City of London, United Kingdom

£60k - £70k Annual

3rd Line Engineer, Windows, Systems Administrator, SC Cleared

Bristol, Bristol (County), United Kingdom

£400 - £430 Daily

3rd Line Engineer, Windows, Systems Administrator, SC Cleared

London, United Kingdom

£400 - £430 Daily

3rd Line Engineer, Windows, Systems Administrator, SC Cleared

Berkshire, United Kingdom

£400 - £430 Daily