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IT Desktop Support Engineer

CV-Library

Posted on Oct 4, 2021 by CV-Library

Limerick, Limerick County, Ireland
IT
Immediate Start
£180 - £225 Daily
Contract/Project
IT Desktop Support Engineer

Contract Role - 6+ Months Rolling

Limerick

Company Description:
Market Leading company currently going through some major (Positive) changes in the market. They are consolidating a lot of their systems and they are in need of an experienced L2 Desktop Engineer to join the team!

Responsibilities for this position may include but are not limited to:

Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, Video Conferencing systems, and application teams.
Responsible for technical troubleshooting
Ensures consistent processes, procedures and technologies are utilized across customer enterprise environment.
Understand and follow direction provided by the Application and System Services team leads and managers.
Document recurring issues in the Knowledge Base
Document in detail case status and tasks / work completed with end users in the ITSM system
Follow the critical incident processRequired Qualifications:

Technologies - Candidate must have 5 years combined experience and be proficient in supporting the following technologies:

Active Directory Administration
Windows 10 Operating System advanced troubleshooting; proficient using Windows registry
Microsoft Office Suite (2010/2016) advanced troubleshooting.
Hardware troubleshooting with the ability to pinpoint hardware vs. software issue
General knowledge/troubleshooting for Networking
Office 365
Understand of Citrix
Desktop imaging
Strong customer service skills

Reperio Human Capital acts as an Employment Agency and an Employment Business

Reference: 214813429

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