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Director of Solution Engineering | US - West Coast

Opus Recruitment Solutions Ltd

Posted on Oct 4, 2021 by Opus Recruitment Solutions Ltd

Not Specified, PR
1 Nov 2021
Annual Salary
Director of Solution Engineering | US | West Coast | Hybrid Working Model

I am looking for a Director of Solution Engineering (CRM) for a leading provider of Enterprise AI software vendor, based in the US. They have a number of fully integrated products: An end-to-end platform for developing, deploying, and operating large-scale AI applications; Applications, a portfolio of industry-specific SaaS AI applications; CRM, a suite of industry-specific CRM applications designed for AI and machine learning; and a No-Code AI solution to apply data science to everyday business problems.

The Director of Solution Engineering (CRM) will perform a combination of team-building, technical project management, product development, and business development duties. Successful Directors will identify and quantify high-impact business opportunities, scope them to tractable AI/ML problems, then drive the delivery of solutions with compelling business value. Your team members have between 2-10 years of consulting, and software engineering experience.

  • Collaborate with decision-makers, IT leaders, Data Science Leads, and subject matter experts to identify and frame compelling use cases for the product.
  • Lead high-performing CRM teams including data scientists, solutions engineers, application engineers, and product managers in the delivery of production-ready configurations.
  • Oversee multiple Solution Engineers and ensure successful, high quality, and high impact delivery of all ongoing projects.
  • Work as a trusted partner with the CRM Sales team to define and execute winning account strategies and allocate the right support to the right projects.
  • Convert first-hand customer and market experience into impactful input to the product direction and strategy.
  • Mentor, develop, and grow team members to ensure continuous learning.
  • Develop and ensure hiring processes and candidate outreach to attract and bring in high profile customer candidates.
  • Regular travel (around 25%) to customer sites will be required.

Requirements (Specific):
  • A Bachelor of Science in Computer Science, Engineering, Statistics, or similar field.
  • Over 10 years of work experience, including technical problem solving and project delivery in CRM.
  • In depth knowledge of Sales motion and the ability to lead and shape AI/ML use case development with customers.
  • Have deep technical competence in cloud architectures and services.
  • Have excellent verbal and written communication and presentation skills, and experience in delivering effective presentations to senior executives - decision-makers, IT executives, and SMEs.
  • Technical, driven, goal-oriented and proven record of delivery.
  • The ability to learn quickly with excellent analytical problem-solving skills.
  • The ability to lead projects and work collaboratively across diverse teams.
Requirements (Preferred):
  • Have an understanding of the competitive landscape in CRM, enterprise big data and machine learning platforms.
  • Experience in programming and application in ML (machine learning) & AI (artificial intelligence).
  • Have an understanding of the data science pipeline.
  • Master of Science or Business Administration degrees with technical concentrations/expertise
  • Competency in public speaking and customer interaction.


The compensation package and excellent benefits include:

  • Competitive salary
  • Generous stock options
  • 401K match programme
  • Medical, dental, and vision benefits.
  • At the office, we offer a fully stocked kitchen with catered breakfast and lunch, table tennis and pool table
  • Free membership at our on-site gym
  • Friday evening social hours with food, drink and music and a fun team of great people.

What to do next?
If you want to discuss this opportunity further, please get in touch by applying via the link or sending an up-to-date CV to (see below)

Director of Solution Engineering | US | West Coast | Hybrid Working Model

Reference: 1345992424

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