Customer Service Advisor

CV-Library

Posted on Sep 27, 2021 by CV-Library

Cheshire, United Kingdom
Customer Service
Immediate Start
Annual Salary
Contract/Project
Customer Service Representative - Home Working

18th October - 29th January 2022
Home Working
£9.41 per hour, weekly pay

Full time: 36.25 hours per week between 0630am - 2200pm
The rota will include 1 in 3 late shifts and 1 in 3 weekends (Saturday or Sunday).

Do your customers think that you provide amazing customer service and do you enjoy helping people?

If you've answered yes to both these questions then this customer service job may be right up your street.

Believe us; you'll be working for a household name that pretty much everyone loves. Hint… they make world famous ads at Christmas.

Their reputation as an employer is second to none; they genuinely care for their people and those who work there very much feel part of a family. They also invest heavily in training and so we guarantee you'll be supported as you get to grips with the job.

All the way, you'll be working for Search on their behalf and you will have a dedicated point of contact here with us. They will make sure you settle in OK and of course make sure you get your weekly, yes weekly pay!

A bit about this customer service representative job:

* We want our customers to know just how valued they are. Being the first point of contact for many customers means that your manner will consistently be friendly, personable and understanding

* Often calls can be challenging and customers may be impatient but you will always work to a defined call quality standard, maintaining professionalism and clarity

* You will represent the company as a brand ambassador, taking ownership of customer queries and efficiently solving complaints or problems

What you'll need as a Customer Service Representative:

* Ideally you'll have previous telephone based customer service experience, but if you've worked in retail or hospitality, or in any customer-facing job, that works for us too!

* You must be process driven, and be able to multitask efficiently

* What's important is that you have customer service super powers; being able to talk to customers, take ownership of situations and get a kick out of delivering an exceptional service.

* The ability to work in a challenging, fast paced environment

* Excellent IT skills as you will be using over 16 systems

So what are you waiting for? Apply today and join our team of customer service rock stars!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Reference: 214754242

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