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Service Desk Administrator SCA

Posted on Sep 25, 2021 by Elevate Direct

Dublin, Ireland
IT
Immediate Start
€35k - €45k Annual
Full-Time


Service Desk Administrator SCA - Dublin, Ireland

A market leading company in Dublin is now looking for a Service Desk Administrator to join their team on a permanent basis.

The Job:



  • Respond to SCA user and client queries via phone and email.

  • Account for SCA issues and requests, give helpful friendly support and advice to resolve business application issues.

  • Troubleshoot, resolve and escalate requests as required.

  • Work closely with the IT department and external service providers as required.


Have you:

  • Strong Communication Skills - ensuring the business is kept up to speed with the service and resolution of all problems and incidents.

  • Problem Solving Experience - ability to troubleshoot and use initiative to solve complex issues.

  • Teamwork Skills - A strong team player is essential.


This is an excellent opportunity to join an established company as it expands its operations. There are career progression opportunities. This is a permanent Full time role with excellent salary and benefits package.

Reference: 1334433873

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