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Service Desk Administrator

Posted on Sep 25, 2021 by Elevate Direct

Dublin, Ireland
Immediate Start
€35k - €45k Annual

Service Desk Administrator - Dublin, Ireland

A market leading company in Dublin is now looking for a Service Desk Administrator to join their team on a permanent basis.

The Job:

  • Log and manage Incidents, Requests, Problems, and Changes.

  • Account for issues and requests, provide helpful friendly support, and advice to resolve IT issues.

  • Troubleshoot and give level 1 and 2 support for users.

  • Develop and maintain the Service Support knowledgebase in addition to delivering outstanding customer service.

Have you:

  • 3+ year's relevant experience.

  • Active Directory user and object administration and support.

  • Strong background of desktop support including Windows 7 and Windows 10, Office 2016.

  • Strong background in ITIL Framework including incident, change and problem management.

  • Experience of working in a financial services environment would be beneficial.

This is an excellent opportunity to join an established company as it expands its operations. There are career progression opportunities. This is a permanent Full time role with excellent salary and benefits package.

Reference: 1334397399

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