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Application Packager - Financial Services - City of London/Initially Remote

REAL Technical Solutions Limited

Posted on Sep 23, 2021 by REAL Technical Solutions Limited

London, United Kingdom
IT
Immediate Start
£55k - £60k Annual
Full-Time


Application Packager - Financial Services - City of London/Initially Remote

£55,000 to £60,000 plus excellent benefits and bonus - Based in the City of London with WFH options

A global investment bank with brand new offices in the City of London seek an experienced Application Packager, ideally coming from the Banking/Financial Services sector.

Experience required for the Application Packager position:

  • Excellent Communication skills (Written and Verbal).
  • 5-7 years' experience in working in IT services organization.
  • At least 2 years' experience working in an environment where ITIL processes are implemented.
  • At least 2 years' experience in working with UK/US clients.
  • In client facing role(s) for at least 2 years.
  • Experience in being part of at least one Global support team (Preferably for US or UK).
  • Education - Bachelor or higher degree.

Responsibilities for the Application Packager position:

  • Be Part of Client Application Packaging support team which consists of 5 plus members across UK/US and India.
  • Participate in development, QA testing, and production rollout of software packages working closely with the System Center Configuration Management team.
  • Serve on a team of resident experts in the Microsoft desktop operating system discipline who diligently interface with other engineering groups to ensure continued relevance of the technical solutions. Hold in-depth knowledge of every aspect of the software packaging environment, as well as provide expertise in troubleshooting and identifying problems in support of on-call persons with Level 2/3 expertise.
  • Suggest design standards and guidelines, as well as automation to ensure adherence, eg desired configuration management.
  • Ensure ongoing evolution of the software packaging solutions platform to support business requirements and align with the corporate IT strategy.
  • Work with application development groups to ensure implementation of standards with regard to package deployment and maintenance windows.
  • Work with onsite team to execute Change requests as per Change management window provided by business.
  • Responsible for meeting SLAs and CSAT.
  • Available on call to drive major incident/outage resolutions.
  • Documentation & Operational performance reporting.
  • Own and Drive Service Improvements.
  • Execute on demand IT projects.
  • Documentation.
  • Ensure Quality of deliverables.

Essential skills required for the Application Packager position:

  • Expert level familiarity with aspects of application packaging, eg Wise, Flexera, Install Shield, WinBatch Studio, and MSI development.
  • Strong Experience with Scripting: VBScript, PowerShell, Batch.
  • SCCM - Deployment, Packaging, Patching, Reporting.
  • Working knowledge of Microsoft development technologies ADO, OLEDB.
  • Experienced and comfortable with collaborating via email and verbally with application developers.

Good to have skills for the Application Packager position:

  • Microsoft Office including Visio and Project.
  • VMWare ESXi/VSphere 6.x.
  • Microsoft SQL database query construct and stored procedure creation.
  • Strong experience with application streaming and virtualization solutions (MS App-V and Citrix XenApp).
  • ITIL v3 Foundation Certified.
  • Working knowledge of Microsoft development technologies (.Net Framework, C#, COM, Data Access server communications protocols.

Application Packager - Financial Services - City of London/Initially Remote

£55,000 to £60,000 plus excellent benefits and bonus - Based in the City of London with WFH options




Reference: 1331736411

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