Account Manager

CV-Library

Posted on Sep 22, 2021 by CV-Library

Burnley, Lancashire, United Kingdom
Customer Service
Immediate Start
£20k - £24k Annual
Full-Time
Role: Account Manager

Location: Burnley

Term: Permanent

Salary: £20,000 + OTE + benefits

Hours: Mon to Thurs 8.45am-5.15pm & Fri 8.45am-2.45pm

This is a great opportunity to join this client as an Account Manager in their growing contact centre team based in Burnley.

Are you customer focused ?

Do you enjoy speaking to customers on the telephone?

Are you a great communicator?

You will be responsible for generating business by contacting new customers and consulting them on the benefits of our services and additional products. You will become a subject matter expert in these products, listening to customer requirements and highlighting the advantages our services would give. Full training given - so you dont need previous sales experience, you just need to be engaging and a great communicator!

Duties & Responsibilities of a Account Manager:

Maintain a full understanding of our product offerings and the market.
Plan & prioritise sales activities to achieve agreed targets
Maintain and develop new customers through appropriate sales methods
Deliver a high quality of service, increasing business growth, and customer satisfaction.
Respond to and follow up sales enquiries using appropriate methods.
Log information on calls and update all customer records on our CRM system.Requirements of the Account Manager:

We know that sometimes people can be put off applying for a Account Manager role if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

Previous experience within sales or customer service preferred but not essential.
A good level of accuracy and attention to detail.
Enthusiastic and an excellent communicator.
Willingness to learn about call techniques, our products and services.
Inquisitive nature, eager to learn more about our customers and their businesses.
A desire to talk on the phone with a confident telephone manner.Benefitsof this Account Manager role based in Burnley:

Basic salary - £20,000 per annum
£24,000 - 1st year OTE
On the spot incentives
An additional day annual leave for your birthday
Free breakfast
Sociable working hours, no weekends or evenings
Early Friday finish
Fun, supportive working environment
Dress down office
20 days annual leavePlease follow the link to apply for this Account Manager role

Reference: 214721239

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