Service Desk Analyst

CV-Library

Posted on Sep 22, 2021 by CV-Library

Newcastle upon Tyne, Tyne & Wear, United Kingdom
IT
Immediate Start
£30k - £30k Annual
Full-Time
An award-winning Financial Services business is looking for a Service Desk Analyst on a permanent basis. Joining the Newcastle office, this will be an exciting opportunity for someone to join a large financial services organization and become part of a successful business that is leading the delivery of financial services with some of the world’s largest companies.

You will perform duties that align with 1st and 2nd line support functions in this highly technical and user-facing role. Along with a salary of up to £30,000 per annum, you will also receive a range of benefits including pension, medical insurance, and other flexible benefits.

As a Service Desk Analyst, your responsibilities will include:

Providing high quality and timely First Line Support to users through our Helpdesk Software.
Desktop Deployment Services (preferably WDS).
Active Directory Users & Groups management and Group policy.
Email systems including Exchange 2010.
All user access for Internal bespoke applications.
All Corporate office systems including Printers, Faxes, IP Phone, Desktop/Laptops and Mobile Devices.
Asset Register Maintenance.
The successful Service Desk Analyst will have the following skills and experience:

English on communicative level.
General infrastructure skills and knowledge of Microsoft Desktop and Server products.
An understanding of Virtualisation (ESXi/vSphere) Active Directory.
A good understanding of IP network fundamentals.
Good team player with the ability to work under direction or independently.

To apply for this role as Service Desk Analyst, please click apply online and upload an updated copy of your CV.

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

Reference: 214719918

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