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Business Analyst

Posted on Sep 21, 2021 by Piper Jaffray

Minneapolis, MN 55421
IT
Immediate Start
Annual Salary
Full-Time


Piper Sandler is seeking a Business Analyst in our Minneapolis, Greenwich or New York office.


The Business Analyst provides day-to-day operational support for a CRM/Analytics platform for full-service Investment Banks and Asset Management firms. The individual would be responsible for interfacing with business users in a financial institution on enhancements, responding and documenting issues and end user training. In addition, the individual would work closely with the development team to assist in the design, development, testing and bug tracking for the web-based application. This position requires strong attention to detail, ability to be a quick-thinker/negotiator and to work in a fast-paced environment (ie Financial Services The Business Analyst provides day-to-day operational support for a CRM/Analytics platform for full-service Investment Banks and Asset Management firms. The individual would be responsible for interfacing with business users in a financial institution on enhancements, responding and documenting issues and end user training. In addition, the individual would work closely with the development team to assist in the design, development, testing and bug tracking for the web-based application. This position requires strong attention to detail, ability to be a quick-thinker/negotiator and to work in a fast-paced environment (ie Financial Services).


Roles and Responsibilities:


Interfaces with senior management and research analysts in response to documenting and tracking issues, resolving issues, implementing corrective actions, disseminating information to developers, and for training support
Acts to support the project team, as needed, tracking tasks and reporting progress
Analyzes users requests for review to the senior development team and prioritization
Performs successful and timely execution of tasks related to new projects, enhancements and processes
Delivers quality reports by analyzing and testing data, escalating issues as required to troubleshoot errors and ensure valid information
Work with key stakeholders and development team to document and track issues and proposed enhancements
Develops material to help supporting the business' understanding and usability of the application
Provide high-quality work by ensuring accuracy and seeking to continuously improve Datazoic's processes and platforms by embracing new and better ways of doing things
Other projects and duties as assigned


Qualifications:


Bachelors degree required
Experience/exposure working with customer relationship management products a plus; analyzing data and reporting to company and client senior management
Strong knowledge of Microsoft Office Suite, including Microsoft Excel and Microsoft SharePoint Services along with Microsoft Access, Visio and Project
Detail oriented and committed to a high level of accuracy
Excellent written/oral communication skills and listening skills
Good interpersonal and consultative skills
Demonstrated ability to manage multiple projects and competing priorities simultaneously
Critical thinking and translation of business needs into technical requirements
Ability to analyze vague data inquiries and clarify specific tasks, next steps and deliverables
Excellent root cause analysis skills and problem-solving
Experience with metrics gathering, tracking, and reporting
Introductory knowledge of system development life cycle




Reference: 1328751426

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