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ITSM/Monitoring Engineer - Malmo, Sweden - Swedish speaking

Octopus Computer Associates

Posted on Sep 20, 2021 by Octopus Computer Associates

Not Specified, Sweden
Immediate Start
Annual Salary

ITSM/Monitoring Engineer - Malmo, Sweden - Swedish speaking

One of our Blue Chip Clients is urgently looking for an ITSM/Monitoring Engineer.

Please find some details below:

Job Description and responsibilities

Tools engineer

Apply engineering principles and technical knowledge to the design and support of ITSM and monitoring tools

Deliver subject matter expert knowledge on ITSM and monitoring tools.

Develop, install, maintain, and operate ITSM and Monitoring tool environments.

Continuous optimization of the ITSM and monitoring tool environments.

Development of needed workflows and maintain system configurations

Monitor quality through statistical process control and other verification processes.

Provides technical knowledge to increase efficiency of the processes.

Technical capabilities

Three (3) plus years of experience with ITIL oriented (operational or service management) tools

Strong working knowledge of relational databases and SQL

Able to think analytically to identify gaps and to apply systems thinking

Strong experience from large scale IT (Infrastructure and software engineering)

Strong verbal and written communication skills, cooperation and coordination skills across internal and external organizations. You actively look for ways to improve process efficiencies and effectiveness.

Willingness to travel and ability to work autonomously.

Contribute technical expertise to content creation and new initiatives.

A great listener, you're not afraid to look at things from different angles and accept there's something new for you to learn or consider

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.

Reference: 1328367922

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