This Job Vacancy has Expired!

Customer Service Advisor


Posted on Sep 20, 2021 by CV-Library

Leicestershire, United Kingdom
Customer Service
Immediate Start
£10.5 - £10.5 Hourly
Customer Service Advisors

We are currently recruiting for Customer Service Advisors based at EMA for a well known Global logistics company across all departments. Experience within customer service is preferable, however full training will be given. All roles will be working from home once training has been completed.

Role: Customer Service Advisor

Working hours: 37.5 hours per week

Salary: £10.47+ per hour

Location: East Midlands Airport (DE74 2TR)

Duration: Ongoing (Temp to Perm)

Job description:

As a Customer Service Advisor you will need to act as the first point of contact for new and key customers handling shipping requests providing information and advice on transiting goods worldwide via phone, email, Twitter, Facebook, Trust Pilot, company website and Web-chat. You will need to do this in a way that maximises sales through service whilst delivering the highest possible levels of Customer satisfaction.

Required skills:

- Strong communication skills, both written and verbal

- Confident in speaking to new and existing customers

- Experience in working with MS Office and Excel

- Experience within an office based Customer service environment

- Strong attention to detail

- Positive attitude

Desirable skills:

- Experience in Customer Service operations

- Knowledge of logistics operations & investigations

- Demonstrable knowledge of achieving targets

- Familiar with customs / export / import procedures

If you are interested in working in a busy Customer service environment, please click apply!

Extra Personnel is acting as an Employment Business in relation to this vacancy

Reference: 214702503

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