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Customer Service Advisor

CV-Library

Posted on Sep 20, 2021 by CV-Library

Greater Manchester, United Kingdom
Customer Service
Immediate Start
£19k - £19k Annual
Temporary
Customer Service Advisor - Bolton
£19,000 per annum
Temporary to permanent opportunity
27th September start date!

We are excited to be recruiting for our client based in Bolton. This role is working in the fast paced Customer Service department so we're looking for candidates with previous customer service from a variety of backgrounds who can provide excellent customer service to customers. This is a people focused role so customer satisfaction is the number one priority, if you're a people person who wants to make a positive impact on someone's day then this could be the role for you.

This is an office based role in Bolton so successful candidates must be able to commute to the office every day, there is parking available on site.

What will you be doing?

Resolving customer queries via telephone and email queries
Ensuring customers receive a high level of service on every interaction
Resolving any customer complaints to a high standard
Updating customers throughout the process
Working to resolve queries in a timely manner
What we are looking for?

Previous experience in a customer focused role - call centre/retail/hospitality etc
Excellent communication skills - both written and verbal
Ability to work in a fast paced environment
Ability to work in a FCA regulated environment
Builds rapport with customers easily
Pay rate -

£19,000 per annum
Monthly bonus opportunities available
Hours of work -

Monday to Sunday - Working shifts between 8am-8pm
You will receive your rota in advance
This is a full time role - 40 hours per week
This is a fantastic temporary to permanent role so it gives you a great opportunity to get your foot in the door with a well known brand. We are looking for candidates on a long term basis who want to make a career for themselves with a fantastic company.

We are looking to hold interviews ASAP and the induction for this role is 27th September so if this sounds like the role for you then please apply now!

Please note due to the nature of the role successful candidates must be able to pass a DBS and Credit Check

Cordant People are an equal opportunities employer

Reference: 214701557

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