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Account Manager

CV-Library

Posted on Sep 20, 2021 by CV-Library

Greater Manchester, United Kingdom
Accountancy
Immediate Start
£24k - £27k Annual
Full-Time
D&R Partners have the pleasure to represent a highly reputable Consumer Finance Provider based in Manchester. Our client are consistently growing and now looking to appoint an Account Manager.

The Account Manager will be the first point of contact for all customers potentialy facing financial difficulty. Dealing with simple account/payment queries to complex financial strains, you will provide unrivalled support to all.

* Answer customer queries efficiently and effectively to meet customer needs

* Complete financial statements to calculate affordability

* Take customer account payments

* Create payment plans

* Refer vulnerable customers to the relevant team

* Identify customer complaints and escalate when required

The ideal candidate will have existing experience including:

* Ability to work to targets

* Proven experience in a collections environment

* Able to take initiative

* Able to engage with customers with an empathetic manner

In return, our client are able to offer a very generous basic salary as well as; Life Assurance, Critical Illness Cover, Matched pension contribution, 24 days holiday, birthday leave, free use of local gym, subsidised canteen, cycle to work scheme & season ticket loans

Reference: 214697878

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