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Client Intake & Marketing Coordinator

Posted on Sep 19, 2021 by Guttman Law PLLC

Minnesota, MN
Legal
Immediate Start
Annual Salary
Full-Time

Immediate opening for full-time Client Intake & Marketing Coordinator at a busy Edina estate planning law firm.

Ideal candidate will be comfortable handling incoming calls, greeting incoming clients, and will present a professional and courteous first impression to all callers and visitors.

The position demands a professional appearance. The person in this position greets all clients and other visitors who arrive for meetings. Excellent customer service skills are required. This position is a key element to our client relations as well as effectively assisting the attorneys and the rest of the team.

Ideal candidate will be organized, detail-oriented, able to manage a variety of tasks to meet deadlines, and enjoy working with people.

Typical duties include:

-Manage attorney and firm staff schedules.

-Assist with daily communication efforts with prospective and existing clients.

-Oversee and advance current intake processes for new firm clients using firm CRM, Clio.

-Prepare client intake forms, new client contracts, and invoices.

-Facilitate direct mail and marketing efforts for firm.

-Assist attorneys with events and business development initiatives.

-Manage the firm's social media presence and update information on firm website.

-Coordinate with marketing vendors (website management, graphic design, etc.).

-Prepare professional business communication documents.

-Prepare an annual marketing schedule.

-Track and report on marketing return on investment.

-Write press releases and other PR-related communications as directed.

Experience and Qualifications:

-College and/or relevant work and life experience.

-Event planning and/or marketing experience desired.

-Must be a self-starter/quick learner, comfortable with a fast-paced environment.

-Ability to use MS Outlook, Word, Excel and general data entry skills.

-Excellent communication skills with attention to spelling and grammar; capable of reviewing and proofreading various documents.

-Punctuality and dependability are a must, professional appearance and positive energetic demeanor required as well.

-Ability to exercise good judgment/decision making when necessary.

-Ability to anticipate problems and act accordingly.

-Ability to prioritize and multi-task.

-Ability to take initiative with assertiveness and confidence.

Salary is negotiable based on experience. If interested, please submit your resume along with a cover letter as to why this job appeals to you, when you could begin and your requested pay rate through this website. Please no phone calls or recruiters.

Reference: 1327116416

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