Software Quality Assurance Analyst
Posted on Sep 19, 2021 by Kemper Corporation
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Kemper is seeking experienced Software Quality Assurance Analysts to work at our Downers Grove, IL office. Work with a great IT team on complex auto insurance applications. Assist in reproducing, investigating, and debugging software issues in coordination with the development team. Work with software developers and database administrators to troubleshoot test failures in the various test/customer environments. Collaborate with business analyst, developers, and system owners in the testing of new and Legacy software programs and applications.
Create and execute test scripts, cases, and scenarios that will determine optimal system performance according to specifications.
Automate test plans and test cases based on the business requirements, user stories and technical specifications.
Develop and maintain manual test suites and test cases.
Execute automated test cases according to documented test plans.
Document defects and application enhancements in the defect tracking system (ie, Jira).
Drive improvements in unit testing coverage, develop test suites, expand our automated testing harness, and automate end to end tests
Conduct all types of application testing as needed, such as system, unit, regression, load, and acceptance testing methods.
Assist with website application testing for different browsers and versions for compatibility (Microsoft IE, Mozilla Firefox, Google Chrome, etc.) as needed.
Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
Review and analyze the effectiveness and efficiency of existing systems and develop testing strategies for improving or leveraging these systems.
Produce reports and documentation for all testing efforts, results, activities, data, logging, and tracking.
Communicate test progress, test results, and other relevant information to project stakeholders and management.
Take an active role in cross-departmental projects when needed.
Cultivate and disseminate knowledge of application-testing best practices.
Four-year college diploma or university degree in software engineering or computer science, and/or 3 years' equivalent work experience as a Software QA Analyst
Strong knowledge of system/Functional testing and software quality assurance best practices and methodologies
Experience with automated functional GUI test tools (Selenium) or program languages (eg, C, C++, Java).
Experience with web service testing tools SoapUI, REST and Postman
Experience writing and executing SQL to retrieve data from databases
Familiar with Agile methodology (Scrum, Kanban)
Exceptional written and oral communication skills
Excellent listening and interpersonal skills
Ability to communicate ideas in both technical and user-friendly language
Highly self-motivated and directed
Keen attention to detail
Proven analytical, creative problem-solving and debugging abilities
Experience working in a team-oriented, collaborative environment
Experience in auto insurance companies a plus
IT Testing Certifications ISTQB: Foundation Business Analysis, Advanced Test Analyst, Advanced technical Test Analyst, Advanced Test Automation Engineer, Foundation Performance Testing
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.