Field Service Technician - Telephony VoIP
Posted on Sep 18, 2021 by RM IT Professional Resources AG
Field Service Technician vacancy requiring profound Telephony VoIP knowledge for our Zurich based in the technology sector.
- Solid knowledge about ZHS locations
- Experience with telephony would be an advantage
- Site access and site permissions as well as driving license and car access are required for non-ZHS locations
- Demonstrated technical and administrative qualities in carrying out assignments in addition to customer orientation and service mentality
- Languages: English and German, fluent in written and spoken
- Being responsible for Field Service to work closely with EVO PM in daily sync meetings
- Supporting the Discovery-process on all phones that are still used in the old phone ranges and collecting details in a shared Excel table
- Contacting users where necessary and advising them on the replacement decision including helping to open a ticket in the Spark and logging the decision and details in the provided Excel table
- Assisting the project on the logistical activities for the new Teams VoIP phones while also collecting and storing the Legacy CISCO desk phones for decom
- Setting up and configuring the new Teams VoIP phones including testing phone calls and confirming functionality as well as briefly introducing the phone functions to the end user
Location: Zurich, Switzerland
Does this Spark your interest? Then take the next step by sending us your CV and a contact telephone number on which you are reachable during working hours.
Going the Extra Mile.
As a preferred recruitment agency for Swiss banks, international insurances, finance service providers, software and pharma companies, we acquire exciting positions since 1998 in Zurich, Bern, Basel and other regions in Switzerland every day.
Due to work permit restrictions we unfortunately can only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
New to Switzerland? In case of a successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
Thank you for your interest. By applying, you give us the permission to internally store and process your data for the application process. We strictly comply with the applicable data protection laws.